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Privacy Policy

What information do we collect?

Technical Data

This is data pertaining to your computer, your visits to our website, and your use of our website. This includes but is not limited to: your IP address, your geographical location and your browser type. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information”.

Communication Data

Any information you send to us whether it be sent using any of the contact forms on our website, via email, social media messaging, texts, phone calls, social media posting or any other conceivable methods used. We also collect information using in depth questionnaires in order to create accurate project proposals.

Customer Data

This includes information relating to any purchase of services and/or goods. Including but not limited to: your name, your billing address, delivery address, your email address, phone number, contact details and purchase details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions.

Marketing Data

This refers to information about your preferences in receiving marketing from us and our third parties and your preferred methods of communications. We use this data to enable you to partake in any promotions we may have, to deliver relevant content and advertisements to you, and to measure or/and understand the effectiveness of our advertising.

Other Data

We also collect any other information that you choose to share with us.

Device Information

We collect "Device Information" using the following technologies:

Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit: http://www.allaboutcookies.org

Log Files

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Tags & Pixels

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

How are we using your data?

Technical Data

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Communication Data

We use the contact form (personal and / or business) information that we collect to:

- Communicate with you;
- Screen for potential risk or fraud;
- (When in line with the preferences you have shared with us) to provide you with information or advertising relating to our products or services.
- For record-keeping.
- Gather information about you and / or your business to better enable us to provide our services to you.
- We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Customer Data

We use this data to uphold contracts between us and our clients and to enable us to enter into such contracts.

Marketing Data

We use this data to enable us to study how customers use our products and services and to develop our business.

Behavioural Advertising

We also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by using the links below:

- Facebook
- Google
- Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Who is collecting your data?

Lionize Agency

Us.

Google

We use Google Analytics and Google Adwords. Google Analytics to helps us to understand how our customers use our website and Google Adwords draws new clients to our website.

You can read more about how Google uses your Personal Information here.

If you’d like to you can also opt-out of Google Analytics here.

Webflow

Our website provider, information you submit via contact forms is processed through Webflow.

Their EU privacy policy can be read here.

Their global privacy policy can be read here. 

These companies will have their own privacy policies that you should read and become familiar with.

Other

Additionally, we may have to share your personal data with the parties set out below:

- Service providers who provide technical support.
- Professional advisers including but not limited to accountants, lawyers and insurers.
- Government bodies.
- Third parties to whom we sell, transfer, or merge parts of our business.

Data Security

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of any data sent over the internet.

Links

From time to time we may feature links to external websites. These websites will have their own privacy policies with which you should become accustomed if you so choose.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Provision of such information may be subject to the payment of a fee if your request is clearly unfounded, repetitive or excessive. In these cases Lionize Agency may also refuse to comply with your request. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident please note that we are processing your information in order to fulfil contracts we might have with you, or to otherwise pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Under GDPR users have the following specific rights:

The right to access

You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure

You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Children's Information

We encourage parents and guardians to observe, participate in, and/or monitor and guide the online activity of their children.  does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided us with this kind of information via our website, we strongly encourage you to contact us immediately and we will do our best to immediately remove such information from our records.

Changes to our privacy policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices please contact us using the contact form included below, or by mail using the following address:
Lionize - Data Controller
Rua Professor Orlando Ribeiro,
Cascais, Portugal